Policies

 
 
 

Following government regulations, Cottonwood Mansion Museum will remain closed for interior tours. At this time, we regret that our outdoor tours will be postponed until regulations are lifted for outdoor gatherings.

Covid-19 Policy

Donation policy

Physical donations for the museum collection will only be accepted if they comply with Cottonwood Mansion Museum’s mandate. We are currently not accepting donations at this time however if you believe your artifact to be unique and fitting the Victorian or Edwardian period, please contact our curator at cottonwoodmasnsion@gmail.com.

Any donations made to the museum become the unconditional property of Cottonwood Mansion Museum who reserves the right to manage any donation in accordance with its collection policy.

Donors acknowledge and accept that donations to Cottonwood Mansion Museum will be displayed, loaned, retained or disposed of at the discretion of Cottonwood Mansion Museum. Tax receipts available upon request when donation is made.

 

rental Policy

Reservations are confirmed upon receipt of the signed rental agreement and the rental Deposit. A non-refundable deposit is required upon booking. Cancellation of an event must be made a minimum of two (2) months in advance of the booked event. Full Payment must be made prior to the time of the event..

Privacy Policy

Cottonwood Mansion Museum is committed to protecting the privacy of any personal information you may provide when visiting the Cottonwood Mansion Museum website, and security of our visitors, patrons, staff and volunteers. This policy sets out our commitment to follow the principles and processes for the collection, use, disclosure and security of your personal information.

Our privacy policy complies with the provisions set out in the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

Cottonwood Mansion Museum will not sell, lend or rent, nor distribute or disclose your personal information to any outside company or organization. Cottonwood Mansion Museum does not reveal specific information about users or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so, or unless we have your consent. Cottonwood Mansion Museum will not share or collect your personal information unless we have your consent or lawfully required to do. This privacy statement is limited to the Cottonwood Mansion Museum web site.

Cottonwood Mansion Museum assumes no responsibility for the websites that are linked to, hosted by or otherwise electronically connected to the Cottonwood Mansion Museum website or webserver. Cottonwood Mansion Museum may change this policy at any time at its sole discretion.

Collection of Information

Cottonwood Mansion Museum collects personal information only from:

  • ticket buyers

  • donors

  • members

  • volunteers

  • others who have shown an interest in Cottonwood Mansion Museum

This information is collected by a variety of methods: phone, email, online or in person.

We collect and keep only what is necessary for the purpose for which it is collected.

Notice of Collection

When you visit the Cottonwood Mansion Museum website you do so anonymously and are not required to tell us who you are. Cottonwood Mansion Museum may request personal information from you to provide the requested services, but such information is handled as it would be on an in-person visit. When personal information is requested it is our commitment to provide notice outlining:

  • The legal authority to collect your personal information

  • The primary purpose for collecting the personal information

  • How the information will be used

  • Who to contact if you have any questions about this collection

Use of information

Cottonwood Mansion Museum uses personal information to better serve our visitors and to expand our community of support. This primarily includes using the information:

  • To provide information about tickets, events, membership and donations

  • To thank supporters, fulfill member and donor benefits and issue tax receipts

  • To invite supporters to special events

  • To sell memberships, ticket sales, and for fundraising

  • For service phone calls and emails

  • For audit purposes

Cottonwood Mansion Museum is committed to using personal information in a respectful way.

Cottonwood Mansion Museum is also committed to making sure patrons do not receive more than a reasonable number of letters, emails or phone calls.

Disclosure of Information

Cottonwood Mansion Museum takes its obligations with respect to the use and disclosure of personal information very seriously. We will only use personal information for the primary purpose for which it was collected.

Access is limited to only Cottonwood Mansion Museum employees who need access to perform their assigned duties. Employees are regularly instructed in their responsibilities in protecting personal information and privacy.

How Cottonwood Mansion museum uses Email

If you agree to be contacted by Cottonwood Mansion Museum through regular mail and/or via email, Cottonwood Mansion Museum may contact you from time to time to:

  • Send information about the product(s) you purchased

  • Inform you of special promotional offers, special events or upcoming exhibitions

  • Inquire about your satisfaction and needs with regards to Cottonwood Mansion Museum’s products, services, etc.

In all forms from which we collect your contact information, you will be asked if you would like to receive updates from Cottonwood Mansion Museum.

Cottonwood Mansion Museum will only use this information for the stated purpose.

We will not share it with anyone outside of Cottonwood Mansion Museum. We will not use your email address for any purpose other than responding to the message you have sent, unless we have your permission.

Storage of Information

Personal information is stored on a secure server, in hard copy files and remotely with password protected services such as Square Space, Stripe and Pay Pal. Only authorized Cottonwood Mansion Museum personnel have access to this information.

Accountability

Cottonwood Mansion Museum does its best to ensure all information is recorded accurately — if you notice any errors in our correspondence with you or if your personal information changes, please email cottonwoodmansion@gmail.com or call 905-776-2538 to update your file.

If you do not wish to be contacted by phone, mail or email, please contact us and we will ensure that your request is honoured.

If you have any questions about our Privacy Policy or concerns about the way your information is being used, please email or call.

Also consult the Cottonwood Mansion Museum Terms and Conditions

 

Terms and Conditions

By accessing and using this website, you unconditionally agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, do not access or use this website. All users agree to be bound by any and all revisions and should periodically revisit these Terms and Conditions to review the current Terms.

Copyright

Copyright ©Cottonwood Mansion Museum. All rights reserved.

Materials on this website are the property of Cottonwood Mansion Museum providing information about Cottonwood Mansion Museum facility, rentals, events, exhibitions, collections and educational programs.

Unless otherwise stated, and including without limitation all or any information, content, design, images, graphics, photography on this website are provided for non-commercial, personal or educational use only.

All other use is prohibited without authorization from Cottonwood Mansion Museum, including:

  • reproduction;

  • redistribution in any manner;

  • storage in any medium;

  • extraction;

  • and alteration in any respect.

No Warranties

This website, its content and material contained therein, are provided on an “as is” basis without warranties of any kind, either expressed or implied. Cottonwood Mansion Museum is not responsible for any omissions, typos or errors on this website.

Third Party Links

This website provides links to third party which have not been reviewed. We are not responsible for the contents of any such third party links. The inclusion of any link does not imply endorsement by us. Use of any such linked website is at the user’s own risk.

Limitation of Liability

In no event shall Cottonwood Mansion Museum, its staff, board of directors or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on this website. 

Governing Law

Any claim relating to this website shall be governed by the laws of the province of Ontario, Canada, without regard to its conflict of law provisions.

Please also consult Cottonwood Mansion Museum Privacy Policy.